What our Customers say...
Water Damage Testimonials
"We had a flood in our basement and SERVPRO came out immediately to clean, disinfect, dry the space and work to prevent mold and bacteria. Their team was very thorough and quick to respond. I would definitely use them again."
"SERVPRO of Tarrytown/Elmsford was so helpful when our house flooded. Someone was able to meet us that same day and walk through to observe the damage and discuss what the cleaning up/drying out process would be like. The crew then prepared the house for drying out and checked on the space over several days. The office administrator was always communicative and made sure to update me frequently. They helped explain how they would work with the insurance and claims adjuster, and always had PPE and maintained social distancing. I believe that it was their good work that salvaged a lot of the house, saving us time and money with subsequent repairs. All this was happening during the week of Thanksgiving, and they never missed a beat. Their professionalism made a daunting problem much more manageable."
"Thank you for your efficient service and great communication throughout the process."
"After experiencing a significant leak in my pipes and water damage in our basement, I called SERVPRO. I was scheduled for the following day and the servicemen were extremely thorough and helpful. They moved away all furniture and left the place immaculate. They left fans to dry out the ceilings and floor. I am grateful and appreciative for their service and would definitely recommend this company."
"Saviors! We had a terrible problem and This SERVPRO (they're individually owned) are our heroes! They came immediately! Hour after our issue, they were there. Polite, professional, helpful. They worked with our needs and remediated the damage. So thankful for this SERVPRO."
"...They did a great job."
"Can't say enough about the service of this company. Had a major leak in my house and within an hours time Bob C was at my house making me feel better about everything. Today Chris and Jeremy were here first thing to begin work. They were professional , kind , neat and a pleasure to work with. Sophia in the home office was also a pleasure Hoping I won't need them for another major problem but if do they are the first call I am making. Excellent service!"
"Your team has been really great!"
"The working team was always cordial, professional, and hard working."
"They did a great job."
"...Everyone was great. Professional, courteous, and sympathetic all in the right proportion. SERVPRO staff made what could have been a more traumatic experience bearable."
"SERVPRO of Tarrytown/Elmsford is the best, I had a huge water damage in my house, I reported to my insurance and they recommended SERVPRO for restoration, I was concerned because I didn't have any reference about this company just what the insurance company referred me to, I have to say that this company did a fantastic job and when I say Company I mean the following:
Sophia and Christian at the office, excellent customer service
The Crew: Michael, Roberto, Randy hard workers, professional, courteous, they did a great job restoring and cleaning my house.
Keep up the good job guys !!!!"
"Everything's great. The crew was just wonderful! Randy, Michael, Roberto, Great Job guys!!"
"Don't hesitate to call on this service and request these leading, experienced, courteous service pros. Randy and Roberto from SERVPRO are the BEST! They were prompt, efficient, professional and extremely helpful every step of the way and each moment of a very trying day. We can't overstate our appreciation."
"I walked home to a flood in my basement and stepped in water up to my ankles. The finished basement and the two adjoining rooms were also flooded. It was extremely overwhelming. My insurance carrier dispatched SERVPRO to my home. Randy and Jeremy were the two men sent to my home to do the water mitigation. From the minute they walked in I felt less overwhelmed. They took charge in removing water, salvaging items and simply setting my mind at ease. I was so impressed with their professionalism and their empathy for the situation at hand. I could not be more thankful for their assistance."
"The SERVPRO of Tarrytown Elmsford was very prompt and professional in my time of property damage. Randy and Brendan where very professional. I would recommend SERVPRO to others in need of help due to property damage. Great job SERVPRO thanks you guys."
"We felt that the guys actually cared about us and our situation. We were very pleased with their performance."
"Excellent service amazing staff, all around excellent. Responds fast and friendly. Very concerned about your problem. Very thorough."
"The end result of their services was great."
"Keep up the great work! Great service!"
"Technicians were wonderful, professional, courteous, and helpful above and beyond!!"
"SERVPRO provided excellent service during this difficult time. You guys were prompt, worked efficiently, and allowed me to have piece of mind. Thanks x1000"
"Professional all the way. Friendly and explained everything to me through the whole process. Would highly recommend."
"The staff were helpful in working through very difficult issues with my insurer and with conditions at the site. Thanks!"
"Brian, Kirk, and assistants Roberto & Michael were great."
"Always a pleasure to work with Brian and everyone at SERVPRO. The best service!"
"Very polite and good explanations."
"Eric and Balmoris are very professional and kind. Even brought treats for my dog."
"You were terrific, thanks!"
"Everything went very smoothly! The men were very efficient, polite and courteous! A great experience!"
"Matt, Erik and the team did a supertastic job! I would recommend them for any job!"
"Very Accommodating over a holiday weekend!!"
" Matt & Crew worked very hard. Excellent crew!"
"Good group, Good effort, Good work!"
"These guys were fantastic! If there are such things as real-life super heroes, these guys are it!! Every one was fabulous: Brian, Randy, Erik and Matt were great. I will recommend SERVPRO to everyone."
"Brian and his team were great to work with, and I would highly recommend and also use, if needed, SERVPRO again.
This group went above and beyond to help with coordination of time and dates, Thank you!!!
The "Team" Was "Above and beyond": in expertise, Courtesy, ability to help me understand the process- All excellent! It's encouraging to see people who are really good at their jobs - and care!
Kirk and Dwight were excellent gentlemen, very thorough, concerned and extremely professional. All work was done efficiently and in a timely manner. They never hesitated to answer questions or explain procedures.
Brian was so wonderful! He really helped me deal with my shock and helped me focus on preventing further damage to the house and securing a temporary place to stay for my children and me. Thank you!
"They're perfect! This is the second time in 5 months that I am using SERVPRO. Kirk, Leo, Dwayne, and Brian were professional, helpful, and a pleasure to work with."